Need assistance with one of our products or website?
Please see below common questions we get asked
Products
Yes 200 GSM t-shirts have a cotton weight that is suitable for embroidery.
Unfortunately we don’t provide screen printing or embroidery services.
Please contact us via email or phone 0478 940 219 so we can assist. If you would like a refund please see our refund policy for further information.
Postage
We post to the following countries:
- Australia
- New Zealand
- United States
- Canada
- United Kingdom
More information can be found on our Shipping information page.
Please email us at sales@cottondiem.com.au immediately so we can update your shipping address.
We process orders fast and unfortunately sometimes we can’t fix a customer’s address error if the item has been shipped from our warehouse.
Refunds
If the product you purchased from us is major and would have stopped you from buying the item or is significantly different from the sample or description or doesn’t do what we said it would, or what you asked for and can’t be easily fixed we will refund your purchase.